To ensure all of our members have a great experience on Royalkart, most purchases are covered under Royalkart Money Back Guarantee.

Royalkart Money Back Guarantee means you’re protected if the item you ordered didn’t arrive, is faulty or damaged, or doesn’t match the listing. You’ll get your money back. For all the details of how the Royalkart Money Back Guarantee works, please see our full policy guidelines below.

Frequently Asked Questions

When does Royalkart Money Back Guarantee apply?

You’re covered under Royalkart Money Back Guarantee when:

  • You don’t receive an item
  • You receive an item that doesn’t match the listing
  • You receive an item that’s broken or faulty

Our sellers normally work with buyers to quickly resolve any issues, but if you can’t agree on a solution, you can ask us to step in and help. In most cases, you’ll be covered by Royalkart Money Back Guarantee.

What happens if the seller doesn’t respond or won’t give me a refund?

Under Royalkart Money Back Guarantee, We Take 3 business days to resolve your issue. We’ll review the details of your case and make a decision within 48 hours.